Clay Crafts

📧 joyjewelsofjoy@gmail.com | 📞 +91-8179866508

At Clay Crafts, customer satisfaction is important to us. However, due to the nature of our products and services, we maintain a strict no return and no exchange policy. 

🔁 Returns & Exchanges

Please ensure that you review the product details, specifications, and your order information carefully before making a purchase.

💸 Refunds

In the rare event of receiving a damaged or incorrect item, you must report it to us within 2 days of delivery with photo.

If approved, a refund will be issued to the original payment method within 5–7 business days after our team verifies the issue.

📦 Important Notes

Products must be unused and in original packaging to be eligible for a refund in approved cases.

We reserve the right to deny a refund if the claim does not meet our eligibility criteria.

For any concerns or to report a damaged item, please contact us at:

📧 joyjewelsofjoy@gmail.com

📞 +91-8179866508